
Privacy Statement / GDPR
Privacy Notice
Who We Are
Hawk Audio Visual Productions (Hawk) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection Regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.Hawk Audio Visual Productions are registered at School Road, Broughton, Huntingdon, Cambridgeshire PE28 3AT and we are a company registered in England and Wales under company number 12123840. We are registered on the Information Commissioner's Office Register; registration number ZB019591 and act as the data controller when processing your data. Our designated Data Protection Officer/Appointed Person is Marcus Lawday, who can be contacted at 19 Bakewell Business Park, Culley Court, Orton Southgate, Peterborough PE2 6X.
Information That We Collect
Hawk processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.
The personal data that we collect from participants on live stream events is: -· Name· Business Email· Department
We collect information in the below ways: -Via a passworded excel sheet provided by our client for the purpose of whitelisting access to the website. Guest information is also collected via the online registration page. Clients may share their details when submitting presentations for the event.
How We Use Your Personal Data
Hawk takes your privacy very seriously and we will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purpose(s) specified in this notice.The purposes and reasons for processing your personal data are detailed below: -Whitelisting of addresses for access to site, providing a log in route.· The list is used by our IT team to upload to our server as a hidden data file. No other team member is given access to this list.· After the event, this list will be deleted from the server, and any method of receiving the file will be deleted.· This list will not be used for any other use other than the access and choices within the site.As a lists of event options expressed by the guests for use by our clients and for Hawk to build their unique experience.
Contact and information in relation to the event.
Our clients will be updated on a regular basis with the list of delegates to aid in the planning of the event.
Your Rights
You have the right to access any personal information that Hawk processes about you and to request information about: -·
What personal data we hold about you·
The purposes of the processing·
The categories of personal data concerned·
The recipients to whom the personal data has/will be disclosed·
How long we intend to store your personal data for·
If we did not collect the data directly from you, information about the source
If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision-making we may use.If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.Sharing and Disclosing
Your Personal Information
We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement.
Safeguarding Measures
Hawk takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information fromunauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: -Encryptions, restricted access, IT authentication, firewalls and anti-virus/malware protection.Transfers Outside the EU (if applicable)Personal data in the European Union is protected by the General Data Protection Regulation (GDPR) but some other countries may not necessarily have the same high standard of protection for your personal data. Hawk does not transfer or store any personal data outside the EU.
How Long We Keep Your Data
Hawk only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. We are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. Data transferred for the purpose of the website (the stated XL employee email chart) will only be kept while the site is live and will be deleted after this point.Delegate registration data is destroyed immediately after each event has concluded and our client has confirmed that this data can be destroyed.
GDPR Compliance Statement
Introduction
The EU General Data Protection Regulation (“GDPR”) came into force across the European Union on 25th May 2018, bringing with it the most significant changes to data protection law in two decades. Based on privacy by design and taking a risk-based approach, the GDPR has been designed to meet the requirements of the digital age. The 21st Century brings with it broader use of technology, new definitions of what constitutes personal data, and a vast increase in cross-border processing. The new Regulation aims to standardise data protection laws and processing across the EU; affording individuals stronger, more consistent rights to access and control their personal information. Our Commitment Hawk Audio Visual Productions Ltd (referred to as Hawk) are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we recognise our obligations in updating and expanding this program to meet the demands of the GDPR and the UK’s Data Protection Act 2018 Hawk are dedicated to safeguarding the personal information under our remit and in developing and maintaining a data protection regime that is effective, fit for purpose and demonstrates an understanding of, and appreciation for the relevant data protection new regulations and Acts. How We Comply with the GDPR/DPA18 Hawk already have a consistent level of data protection and security across our organisation, with emphasis on being compliant with the GDPR and Data Protection Act 2018.
Our program includes: -
• Information Audit - carrying out a company-wide information audit to identify and assess what personal information we hold, where it comes from, how and why it is processed and if and to whom it is disclosed.
• Policies & Procedures - revising data protection policies and procedures to meet the requirements and standards of the GDPR and any relevant data protection laws, including: - o Data Protection – our main policy and procedure document for data protection has been overhauled to meet the standards and requirements of the GDPR. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities, with a dedicated focus on privacy by design and the rights of individuals.
GDPR Compliance Statement Version 1.1 June 2024
o Data Retention & Erasure – we have updated our retention policy and schedule to ensure that we meet the ‘data minimisation’ and ‘storage limitation’ principles and that personal information is stored, archived and destroyed compliantly and ethically. We have dedicated erasure procedures in place to meet the new ‘Right to Erasure’ obligation and are aware of when this and other data subject’s rights apply, along with any exemptions, response timeframes and notification responsibilities. Any customer data stored is usually via live stream delegate registration data. This data normally comprises of a name, company email address and place of work. This information is encrypted and stored on our servers for a maximum of 30 days and is then destroyed. This data is never used by Hawk for any direct marketing purposes. o Data Breaches – our breach procedures ensure that we have safeguards and measures in place to identify, assess, investigate and report any personal data breach at the earliest possible time. Our procedures are robust and have been disseminated to all employees, making them aware of the reporting lines and steps to follow.
o International Data Transfers & Third-Party Disclosures – where Hawk stores or transfers personal information outside the EU, we have robust procedures and safeguarding measures in place to secure, encrypt and maintain the integrity of the data. Our procedures include a continual review of the countries with sufficient adequacy decisions, as well as provisions for binding corporate rules, standard data protection clauses or approved codes of conduct for those countries without. We carry out strict due diligence checks with all recipients of personal data to assess and verify that they have appropriate safeguards in place to protect the information, ensure enforceable data subject rights and have effective legal remedies for data subjects where applicable. o Subject Access Request (SAR) – we have revised our SAR procedures to accommodate the revised 30-day timeframe for providing the requested information and for making this provision free of charge.
Our new procedures detail how to verify the data subject, what steps to take for processing an access request, what exemptions apply and a suite of response templates to ensure that communications with data subjects are compliant, consistent and adequate.
• Legal Basis for Processing - we review all processing activities to identify the legal basis for processing and ensuring that each basis is appropriate for the activity it relates to. Where applicable, we also maintain records of our processing activities, ensuring that our obligations under Article 30 of the GDPR and Schedule 1 of the Data Protection Act 2018 are met.
• Privacy Notice/Policy – our Privacy Notice(s) comply with the GDPR/DPA18, ensuring that all individuals whose personal information we process have been informed of why we need it, how it is used, what their rights are, who the information is disclosed to and what safeguarding measures are in place to protect their information.
• Obtaining Consent – we have reviewed and implemented consent mechanisms for obtaining personal data, ensuring that individuals understand what they are providing, why and how we use it and giving clear, defined ways to consent to us processing their information. We have developed stringent processes for recording consent, making sure that we can evidence an affirmative opt-in, along with time and date records; and an easy to see and access way to withdraw consent at any time.
• Data Protection Impact Assessments (DPIA) – where we process personal information that is considered high risk, involves large scale processing or includes special category/criminal GDPR Compliance Statement Version 1.1 June 2024 conviction data; we have developed stringent procedures and assessment templates for carrying out impact assessments that comply fully with the GDPR’s Article 35 requirements. We have implemented documentation processes that record each assessment, allow us to rate the risk posed by the processing activity and implement mitigating measures to reduce the risk posed to the data subject(s).
• Processor Agreements – where we use any third-party to process personal information on our behalf (i.e. Payroll, Recruitment, Hosting etc), we use Processor Agreements and due diligence procedures for ensuring that they (as well as we), meet and understand their/our GDPR obligations. These measures include initial and ongoing reviews of the service provided, the necessity of the processing activity, the technical and organisational measures in place and compliance with the GDPR.
• Special Categories Data - where we obtain and process any special category information, we do so in complete compliance with the Article 9 requirements and have high-level encryptions and protections on all such data. Special category data is only processed where necessary and is only processed where we have first identified the appropriate Article 9(2) basis or the Data Protection Act 2018 Schedule 1 condition. Where we rely on consent for processing, this is explicit and is verified by a signature, with the right to modify or remove consent being clearly signposted. Data Subject Rights In addition to the policies and procedures mentioned above that ensure individuals can enforce their data protection rights, we provide easy to access information via the office of an individual’s right to access any personal information that Hawk processes about them and to request information about: -
• What personal data we hold about them
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for • If we did not collect the data directly from them, information about the source
• The right to have incomplete or inaccurate data about them corrected or completed and the process for requesting this
• The right to request erasure of personal data (where applicable) or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use
• The right to lodge a complaint or seek judicial remedy and who to contact in such instances
GDPR Compliance Statement Version 1.1 June 2024
Information Security & Technical and Organisational Measures Hawk takes the privacy and security of individuals and their personal information very seriously and take every reasonable measure and precaution to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures, including: - Access controls, a password policy, encryption of sensitive documents, restriction of access, IT firewalls and user authentication.
GDPR Roles and Employees
Hawk have designated Marcus Lawday as our Appointed Person. Hawk understands that continuous employee training, awareness and understanding is vital to the continued compliance of the GDPR/DPA18 requirements. We have a dedicated and robust employee training program specific to the data protection regulations and law and have ongoing training with existing employees, as well as session with new starters, temporary staff and those returning from absences.